THE ALTERNATIVE FINANCIAL SERVICES SECTOR DISPUTE RESOLUTION INSTITUTION (LAPS SJK)
The legal basis for alternative institutions for resolving disputes in the financial services sector ("LAPS SJK") refers to the provisions of Financial Services Authority Regulation Number 61/POJK.07/2020 concerning alternative institutions for resolving disputes in the financial services sector (POJK 61/2020 concerning LAPS SJK).
LAPS SJK functions to provide integrated out-of-court dispute resolution services in the Financial Services Sector.
LAPS SJK secured its OJK operational permit on December 29th, 2020, and promptly commenced its operations on January 1st, 2021, demonstrating its readiness to serve the financial services sector.
Establishing LAPS SJK aims to protect customers so they can resolve their disputes outside of court with easy, fast, affordable access and handling by competent human resources in the financial services industry.
In all its endeavors, LAPS-SJK is guided by the principles of accessibility, independence, fairness, efficiency, and effectiveness, ensuring a balanced and efficient resolution process.
LAPS SJK functions to provide integrated out-of-court dispute resolution services in the Financial Services Sector.
LAPS SJK secured its OJK operational permit on December 29th, 2020, and promptly commenced its operations on January 1st, 2021, demonstrating its readiness to serve the financial services sector.
Establishing LAPS SJK aims to protect customers so they can resolve their disputes outside of court with easy, fast, affordable access and handling by competent human resources in the financial services industry.
In all its endeavors, LAPS-SJK is guided by the principles of accessibility, independence, fairness, efficiency, and effectiveness, ensuring a balanced and efficient resolution process.
LAPS SJK can be contacted via:
Address
Menara Karya Building lt. 25 Units G-H Jl. HR. Rasuna Said Blok X-5 Kav 1-2 Jakarta 12950
Email
Telephone number
Website
LAPS SJK REGULATIONS
POJK NUMBER 61 OF 2020
↓ Can be seen in the following link ↓
Downloads
Contact Us
DEA TOWER 2 18-20 FLOOR MEGA KUNINGAN AREA
JL. MEGA KUNINGAN BARAT KAV. E4 NO. 1-2, Desa/Kelurahan Kuningan Timur,
Kec. Setiabudi, Kota Adm. Jakarta Selatan, Provinsi DKl Jakarta, Kode Pos: 12950
ATTENTION
PT Indonesia Fintopia Technology provides peer-to-peer (P2P) lending platform service under the name “Easycash”. Easycash is licensed and supervised by The Financial Services Authority as an Information Technology-Based Co-Funding Service in accordance with the provisions in The Financial Services Authority Regulation No. 10/POJK.05/2022.
Easycash’s Information Technology-Based Co-Funding Service (“Easycash Service”) is a civil agreement between the Lender and the Borrower, so that all forms of risk and legal consequences arising from it are fully borne by each party. Please ensure you understand the risks associated before you use Easycash Service.
The Lender is fully responsible for all funding risks of late or default payments arising out of the use of Easycash Service. No national entity or authority is responsible for any such risks or provides compensation for the losses or other consequences arising in connection with this matter in any form.
Easycash, with the approval of the respective Users (both Lender and Borrower), may access, acquire, store, administer and/or use the Users' personal data and information ("Data Utilization") on the Users' electronic devices (including smartphones or cellular phones), hardware, software, electronic documents, applications or electronic systems owned by the Users or controlled by the Users, by notifying the purpose, limitations and mechanisms of the data utilization to the Users concerned before obtaining such approval.
- Lenders who do not have sufficient knowledge and experience in the Information Technology-Based Co-Funding Service are not advised to use this Easycash Service.
- Borrowers should carefully consider the loan interest rate along with other costs in accordance with the ability to pay off the loan prior to using Easycash.
- All fraudulent activities will be recorded digitally in cyberspace and may potentially be informed to the public through social media and can be used as legal evidence according to the prevailing laws on electronic information and transactions in the event of dispute resolution and law enforcement.
- Users should read and understand this information before becoming a Lender or a Borrower on Easycash. The Users' decision to use Easycash Services proves that the Users fully understand this information.
- The Financial Services Authority is not responsible for any violation or non-compliance by the User (either the Lender or the Borrower), whether due to the User's faults or negligence of the laws and regulations or agreements between Easycash and the Lender and/or the Borrower.
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